Terms and Conditions

The following terms and conditions refer to The Hearing House’s fundraising activities.

Compliance

  1. Fundraisers agree to comply with all directions from Hearing House Services Limited known as The Hearing House regarding the use of its name and logo. The Hearing House reserves the right to request changes or cease the use of its assets if it determines that their use is not in strict adherence of the approved terms or potentially harmful to The Hearing House’s reputation.

  2. Event organisers are required to keep accurate financial records of the event/fundraising activity including expenses and income sources (ticketing, raffles, auctions, etc). Fundraisers must comply with New Zealand Privacy Laws when collecting personal donor information. Donor details should be securely stored and only used for the purpose of issuing receipts or as directed by The Hearing House.

  3. The fundraising activity must be self-funded. The Hearing House will not be held liable for any losses or expenses incurred, including cancellation for any reason. Funds raised are solely for the purpose communicated to donors and in alignment with the mission and values of The Hearing House.

  4. The event organiser must take all reasonable steps to ensure expenses do not exceed a fair and reasonable proportion of the total proceeds raised from the event.

  5. Financial, public liability and public safety are all the responsibility of the fundraising event organiser. Fundraisers are responsible for obtaining any necessary permits or licenses required for their fundraising activities.

  6. Fundraisers may not engage in door-to-door solicitation or telemarketing.

  7. Fundraisers must ensure compliance with relevant child safety and protection legislation. If children are participating in or attending the event, organisers are responsible for ensuring appropriate duty of care and supervision.

Media, Public Relations and use of The Hearing House logo

  1. Fundraisers may use the name, logo, and other branding materials of The Hearing House solely in connection with approved fundraising events and activities. All uses of The Hearing House’s branding materials must be pre-approved by email to fundraising@hearinghouse.co.nz and outlined to The Hearing House fundraising team before they are used publicly. This includes, but is not limited to, digital materials, collateral with The Hearing House logo and name, or press releases.

  2. The use of The Hearing House name and logo is not transferable or assignable to third parties and is limited to the event for which they were approved.

  3. The Hearing House name and logo may not be used in any way that suggests or implies endorsement of any product, service, political party, or agenda, or in connection with any content that is derogatory, defamatory, obscene, unlawful, or otherwise detrimental to The Hearing House brand.

  4. Your fundraising activity may not be promoted as an official Hearing House event; however, it may be described as a fundraising event that proudly supports The Hearing House.

Social Media

  1. The Hearing House may share details of your event and names of attendees via our social media and printed publications. When creating an event page on Facebook, please be sure to acknowledge your event is ‘in support of The Hearing House’ and not ‘hosted by The Hearing House’.

  2. To the best of your ability, ensure that inappropriate images, comments or content are not posted on social media platforms. If necessary, remove any unsuitable content. Remember to use #TheHearingHouse, #HearingHouse, #THH and #LoudShirtDay in your posts!

The Hearing House NZBN (New Zealand Business Number): 9429037651596 is a registered charity. Donations of $5 NZ or more are tax deductible in New Zealand. For more information on our governance, please contact fundraising@hearinghouse.co.nz.

Withdrawal of Permission

The Hearing House reserves the right to withdraw permission to use its name, logo, or other branding materials at any time if it believes that their ongoing use conflicts with The Hearing House’s interests or reputation. Upon such withdrawal, fundraisers must immediately discontinue all use of The Hearing House’s branding materials and either dispose or destroy any promotional materials that contain them.

Receipting Donations

  1. All donations of $5 and over may be claimed as a tax deduction. Fundraisers may request a donation receipt or provide gift details and contact details of the donor to receive a receipt.

  2. Fundraisers agree to send the money from the fundraising activity, together with any relevant documents to The Hearing House within 10 business days of the activity.

How The Hearing House can help you

Provide promotional resources and videos; provide localised case studies where available; list your event on our website and social media pages to boost visibility; provide receipts, certificates of appreciation and thank you letters to donors and supporters. Depending on your location, event timing, fundraising goals, and participation in our highest fundraiser initiative, we may also be able to provide on-site support for your event.

The Hearing House is unable to provide the following

Extend our tax exemption to you; provide insurance coverage; provide funding or reimbursement of expenses; guarantee celebrity ambassadors’ attendance/promotion; guarantee publicity, newspaper, radio, TV coverage; provide contact information of our donors, employees, families or volunteers.